Payments

Payment

Thank you for choosing to shop with Kohinoorco. Please review the following information outlining our payment policies:

Accepted Payment Methods:

• We accept payments via [list accepted payment methods: credit/debit cards, PayPal, etc.].
• All transactions are processed in PKR.

Payment Security:

• Kohinoorco prioritizes the security of your payment information.
• We utilize industry-standard encryption protocols to ensure the safety of your personal and financial details during transactions.

Payment Authorization:

• By completing a purchase through our website, you authorize Kohinoorco to charge your selected payment method for the total amount of your order, including applicable taxes and shipping fees.

Order Confirmation:

• Upon successful payment processing, you will receive an order confirmation email containing details of your purchase.
• If you do not receive an order confirmation email within 24 Hours, please contact our customer support team.

Billing Information:

• Customers are responsible for providing accurate billing information, including name, billing address, and payment details.
• Kohinoor is not liable for any issues arising from inaccurate or incomplete billing information provided by the customer.

Payment Currency and Taxes:

• All product prices and transactions on our website are displayed in PKR.
• Prices listed do not include applicable taxes, which will be calculated and added during the checkout process based on your location’s tax regulations.

Payment Disputes and Chargebacks:

• In the event of any payment-related disputes or concerns, please contact our customer service team promptly for resolution.
• Chargebacks initiated without prior communication may result in account suspension or legal action to recover incurred expenses.

Payment Processing Time:

• Payments are processed immediately upon order placement to expedite order fulfillment.
• Processing times for refunds or cancellations may vary depending on the payment method and financial institution, typically taking 12 – 24 hours to reflect in your account.

Payment Refunds:

• Refunds for eligible returns or cancellations will be issued to the original payment method used during the purchase.
• Refunds will exclude any shipping charges or fees incurred unless the return is due to an error on our part.

Payment Policy Changes:

• Kohinoorco reserves the right to modify or update this payment policy at any time without prior notice.
• Changes to the payment policy will be effective immediately upon posting on our website.

Contact Information:

• If you have any questions or concerns regarding payments or our payment policy, please contact our customer service team at info@kohinoorco.com/+92 340 5205395 during our business hours.